Return and Exchange Policy

FOR ITEMS PURCHASED AT MARGARITAVILLESTORE.COM

If you are not satisfied with your purchase from Margaritavillestore.com, we will gladly accept returns/exchanges within 30 days of delivery. Merchandise must be returned in the same condition in which it was received, with original tags intact. Kindly note returns will only be accepted with a Return Merchandise Authorization (RMA). Please reach out to Margaritaville Customer Service at mvcustomerservice@margaritavillebygiii.com to request a Return Merchandise Authorization number (RMA) in order to ensure your return will be accepted. All RMA’s issued by Margaritaville Customer Service will expire 30 days after issuance. 

You may choose to return the merchandise with the provider of your choice: UPS, USPS or Fed Ex, but please utilize a method that includes tracking, and please forward tracking information for our records. Once your return is received, please allow up to 30 days to process the return and initiate your refund/replacement order. Kindly note initial order placement shipping cost or return shipping cost will not be refunded. 

PLEASE NOTE THAT ALL OUTLET/CLEARANCE ITEMS ARE FINAL SALE - NO EXCHANGES, RETURNS OR REFUNDS.

FOR ITEMS PURCHASED AT LOCATIONS OTHER THAN MARGARITAVILLESTORE.COM

Items purchased at Margaritaville resorts or other retail locations that carry Margaritaville product are not eligible for return or exchange through MargaritavilleStore.com. Please contact the resort or retailer in which the items were purchased in order to obtain information on their return and exchange policies.

PRICE ADJUSTMENTS

Just missed a sale? We are happy to extend the same discount toward your next purchase! Please contact Customer Service at 1-844-603-6029 (Toll Free) and have your order number ready. Offer applies to purchases made within 7 days of sale only.